You not only have comprehensive insurance, you also do not have to pay an excess if you damage the car. There is however an administrative fee of €37.25. The same applies if Maggiore has to disclose client identity to the authorities in connection with violations of speed limits, parking regulations, environmental zones, etc.
Order and Payment
When you order the car, www.get2know.it sends an order confirmation whilst Maggiore Car Rental will forward you the voucher for the car hire. There is a balance of €42 Euro to be paid to get2know.it within a time limit which when paid is confirmation of your order. The balance of the car hire fee is to be paid directly to Maggiore Car Rental upon collection of the vehicle, including any additional equipment that you ordered such as child seats etc.
Cancellation of Booking
You can cancel your booking up to 5 days before the day of hire and we will return the full cost without bank fees or transfer fees. For cancellations of five days or less the deposit fee of €42 is not refunded.
Rebooking is possible up to three days before the confirmed start date of the car hire without incurring a charge.
Collection of the car
Often there are queues at the counter and the formalities can take some time. Usually it takes between half an hour to an hour to complete the car hire collection. We also note that it possible that the staff at Maggiore only speak Italian. However in the major airport offices it is more likely that they speak English and other languages. For passengers that are delayed, we point out that Maggiore's staff will wait up to an hour after the due landing time (if it is out of office hours), but never later than 2:00am.
Deposit. If the pickup location can take a copy of your credit card details, there is no need to leave a security deposit in cash. Maggiore blocks a sum of at least €400 (depending on the car category and rental period) on the credit card.. We must point out that not all types of cars can be rented with a cash deposit.
Returning the car
The car must be returned as agreed upon booking and as confirmed at the collection. Cleaning of the car is included in the price but is subject to a top-up for cars that are returned in a particularly dirty state. We ask you to remove all your waste from the car when you return it.
Fuel The vehicle must be collected and returned with a full tank of fuel. The fuel level will be stated on the contract upon collection of the car and will be checked by Maggiore when the car is returned. It is important to check this upon collection of the car to avoid any misunderstandings.